Remote Program Performance Analyst and Quality Champion Job at Working Solutions, United States

  • Working Solutions
  • United States

Job Description

Working Solutions seeks a dedicated analyst to monitor agent performance, analyze KPIs, and drive improvements for client programs in a fully remote setting. The role focuses on quality metrics, process optimization, and clear reporting to stakeholders.

The ideal candidate has substantial contact center operations and data analytics experience, with strong ability to present insights visually and verbally. Competitive compensation and comprehensive benefits are offered.

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Job Tags

Remote work

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