Supervisory Transportation Security Officers—or STSOs—manage the people and daily decisions behind airport passenger and baggage screening operations. They supervise Transportation Security Officers and Lead Transportation Security Officers, coordinate staffing, address operational concerns, and help ensure that security procedures are carried out accurately and consistently.
This role calls for sound judgment, clear communication, and the ability to lead during both routine operations and fast-moving security situations. STSOs may oversee one or more screening checkpoints, checked-baggage operations, or other transportation-security activities at the assigned airport.
Transportation-security operations may continue around the clock. Depending on the vacancy, supervisors may be required to work early mornings, evenings, overnight shifts, weekends, federal holidays, or overtime. Refer to the official announcement for the exact work schedule.
Applicants generally need at least one year of specialized experience that demonstrates the knowledge and judgment required to supervise transportation-security operations. Qualifying experience is typically related to work performed by a Transportation Security Officer or Lead Transportation Security Officer and must meet the pay-band level specified in the vacancy announcement.
Candidates must also generally have at least six months of experience as a work leader, team leader, or supervisor. This experience should demonstrate the ability to distribute workloads, train employees, maintain work records, monitor performance, and resolve routine workplace concerns. The leadership experience may have been gained during the same period as the specialized security experience.
Many Supervisory TSO vacancies are limited to current permanent or eligible temporary TSA employees. Applicants should carefully review the eligibility section of the active announcement before applying.
Although this is a supervisory position, STSOs remain involved in active screening operations. Candidates must be capable of repeatedly lifting and carrying baggage or other items weighing up to 50 pounds, standing for prolonged periods, walking up to two miles during a shift, and bending, leaning, or squatting during screening activities. Applicants must also meet the medical, hearing, vision, and color-perception standards required for security-screening work.
Eligible employees may receive federal benefits that include health, dental, vision, life, and long-term-care insurance; paid leave and federal holidays; participation in a federal retirement program and the Thrift Savings Plan; flexible spending accounts; employee-assistance resources; and career-development opportunities.
Other benefits may include tuition support, transportation subsidies, a uniform allowance, wellness programs, and applicable premium pay. Actual eligibility depends on the appointment, schedule, duty location, and terms of the official vacancy announcement.
Read the complete official vacancy before applying. Pay particular attention to the eligibility group, specialized-experience requirement, leadership experience, security clearance, required supporting documents, and application deadline. TSA does not charge an application fee.
Our independent preparation program helps candidates organize their leadership experience, understand the selection process, practice employment-assessment skills, and prepare stronger responses for a supervisory interview.
Apply for Supervisory Transportation Security Officer opportunities in Wake Forest.
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