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Business process management (BPM) is a discipline in operations management in which people use various methods to discover, model, analyze, measure, improve, optimize, and automate business processes.^[1] BPM focuses on improving corporate performance by managing business processes.^[2] Any combination of methods used to manage a company's business processes is BPM.^[3] Processes can be structured and repeatable or unstructured and variable. Though not required, enabling technologies are often used with BPM.^[1]

It can be differentiated from program management in that program management is concerned with managing a group of inter-dependent projects. From another viewpoint, process management includes program management. In project management, process management is the use of a repeatable process to improve the outcome of the project.^[4]